Services & Amenities

First class service, convenience, and comfort best describe the Crowne Plaza. Our team members are hospitality professionals that demonstrate the true spirit of service. This is embodied in Our Quality Pledge.

Quality Excellence Award for the Crowne Plaza National Airport
The Crowne Plaza National Airport in Crystal City in Arlington, VA is honored to be named a winner of Intercontinental Hotels Group's (IHG) 2012 Quality Excellence Award!

This prestigious industry award goes to the top 5% of all of the Crowne Plaza hotels in the country, as measured by their guest satisfaction scores. Led by veteran General Manager, Jim Weadbrock, the Crowne Plaza National Airport is extremely excited about this recognition, for it is a testament to the hotel's unparalleled commitment to service excellence.

Click here to read a press release about the Crowne Plaza National Airport's Quality Excellence Award.

• 308 comfortably decorated guestrooms with large work areas, telephones with two lines and dataports, 32" high-definition flat panel televisions with premium cable channels, In-room refrigerators available, irons, ironing boards and coffee makers.
• Our Business Technology Center is complimentary and features a personal computer, high speed Internet, copier, fax, printers and supplies, 24 hours a day.
• Our restaurant, lounge and room service offer fresh cuisine served with style.
• The Shoppe, a 27/7 market offering snacks, drinks and other essentials
• Conveniently located to Capital Bikeshare in front of the hotel
• Health facilities include a seasonal pool, aerobic exercise room and an affiliation with the finest fitness club in the area.
• We feature complete catering facilities for your meeting and social event needs.
• Complimentary Ronald Reagan National Airport Shuttle on demand - call us when you are ready to be picked up between 5:30 AM and midnight

• 24 Hour Front Desk
• ATM Machine
• Concierge Services
• Dry Cleaning/Laundry
• Express Check-in/Check-out
• Ice Machine
• Public Transportation Within Walking Distance
• Safety Deposit Box
• Secretarial Services
• Turndown Service
• Vending Machine
• Wake Up Calls

• Full Business Center
• Executive Floors
• Executive Rooms
• Facsimile Service
• PC Service
• High-Speed Internet Access 
   

Communication Package ($10.95 per day):

•  Unlimited Local and Long Distance Calls in the Continental United States (does not include Hawaii, Alaska and Puerto Rico)
• Wired and Wireless Internet in the room